Frequently Asked Questions
The Fernhay E-Cargo Bike is a type of electric cargo bike designed for urban and commercial use. It’s equipped with an electric motor to assist with pedalling and offers a spacious cargo area of 2m squared for transporting goods, packages, or even passengers.
The Fernhay E-Cargo Bikes are known for their robust and agile design. They are built with a focus on durability, efficiency, and user-friendly features, making them an excellent choice for businesses and individuals looking for eco-friendly transportation solutions.
Cargo capacity can vary depending on the specific model, but Fernhay E-Cargo Bikes typically have a cargo area of 2m squared. This allows for the transportation of various-sized items, including large packages and groceries.
The Fernhay uses AES LiFePO4 batteries. AES batteries are the most widely used batteries in the industry with over 10,000 units in service. These batteries are known for their rapid charging, extended range, and resistance to cold, making them a perfect choice for robust and eco-friendly transportation. They are cobalt-free and made from recyclable materials, contributing to a reduced environmental footprint and lower CO2 emissions.
Yes, Fernhay E-Cargo Bikes are designed to be environmentally friendly. They contribute to reducing pollution and improving urban air quality by replacing traditional delivery vehicles with electric cargo bikes.
The Fernhay is an e- bike and requires no licence to operate.
This depends on volume and specification but you can have an eQuad as quickly as the next week! Please get in touch with the Fernhay team to find out more.
We can brand your eQuads in eco vinyl wrapping, with a gloss or matt finish to best advertise your brand.
The Fernhay eQuad is electric assisted and so is designed to be able to ride for a long shift without the rider getting tired. The pedals engage the motor so the effort levels are low, whilst still getting a little bit of activity and being out in the open.
UPS, NYC Parks, Fin Mile Logistics and Xtra Mile
We supply bikes all over the world global.
We can put you in contact with local insurance companies. Alternatively, check your current fleet insurance provider to check if they can cover vehicles on your current policy.
Fernhay E-Cargo Bikes are equipped with a pedal-assist electric motor. This motor provides additional power to your pedalling, making it easier to carry heavy loads and navigate hilly terrain. The level of assistance can typically be adjusted to suit your needs.
These bikes are versatile and can be used for a wide range of applications, including last-mile deliveries, grocery delivery and city centre operations. They are designed to replace traditional delivery vans, reducing emissions and congestion in urban areas.
The range of a Fernhay E-Cargo Bike depends on factors such as terrain, and assistance level. On average, these bikes can cover 30-50 miles (40-60 kilometres) when fully charged. You can always request a box inside the cube for spare batteries to double your mileage mid-use.
Our batteries charge in 6- 8 hours with a standard 13A wall plug and 5amp charger.
Swappable batteries mean you can use any conventional electric outlet.
The Fernhay eQuad typically falls under UK regulations for Electrically Assisted Pedal Cycles (EAPCs) due to its design as an electric cargo bike, limited to a maximum motor power of 250 watts and a top assisted speed of 15.5 mph (25 km/h), requiring no license for operation but subject to standard road safety requirements for lighting and equipment.
To purchase a Fernhay E-Cargo Bike please contact us.
Maintenance requirements are generally minimal for Fernhay E-Cargo Bikes. Regular checks on the tires, brakes, and electrical components are advisable. Fernhay also offers a servicing package. Please see our service page.
Fernhay was founded in 2013 with the aim of reducing carbon emissions and traffic congestion in cities.
Working in partnership with cities, municipalities, logistics companies and research institutions, we developed a range of zero-emission vehicles ecargo vehicles to enable clean city center operations reducing the need for vans.
We accept direct purchases throughout the UK, Europe + worldwide. We can also offer finance/lease agreements.
All Fernhay eQuads (the “eQuad”), and their individual Covered Components are protected against all manufacturing defects in material or workmanship for one year after receipt of the eQuad by the customer (the “Warranty Period”).
Absolutely! Email [email protected] today to arrange a free trial